{"id":543,"date":"2022-07-12T11:02:07","date_gmt":"2022-07-12T04:02:07","guid":{"rendered":"https:\/\/tech.westerntradings.com\/?page_id=543"},"modified":"2022-10-31T15:57:43","modified_gmt":"2022-10-31T08:57:43","slug":"customer-service-eng","status":"publish","type":"page","link":"https:\/\/tech.westerntradings.com\/en\/services-eng\/customer-service-eng\/","title":{"rendered":"Customer Service &#8211; Eng"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"543\" class=\"elementor elementor-543\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1156d68 elementor-section-content-middle elementor-section-full_width elementor-section-height-min-height elementor-section-height-default elementor-section-items-middle\" data-id=\"1156d68\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d06b50d\" data-id=\"d06b50d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-13de663 uael-heading-align-center elementor-widget elementor-widget-uael-advanced-heading\" data-id=\"13de663\" data-element_type=\"widget\" data-widget_type=\"uael-advanced-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class=\"uael-module-content uael-heading-wrapper\">\r\n\t\t\t\t\t\t\r\n\t\t\t<h1 class=\"uael-heading\">\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-heading-text elementor-inline-editing uael-size--default\" data-elementor-setting-key=\"heading_title\" data-elementor-inline-editing-toolbar=\"basic\">Customer Service<\/span>\r\n\t\t\t\t\t\t\t<\/h1>\r\n\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"uael-module-content uael-separator-parent\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uael-separator\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e53cff7 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e53cff7\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5134395\" data-id=\"5134395\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0c18d68 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0c18d68\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-5fc51a6\" data-id=\"5fc51a6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-c28c6a7 elementor-widget elementor-widget-text-editor\" data-id=\"c28c6a7\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.4 - 13-04-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p><strong>Customer service is fundamental in the relationship with our clients, that is why we work and focus our business on a very close client-supplier relationship in which our clients can feel comfortable and confident that they have chosen the best team to execute and keep their project running.<\/strong><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-fccfe7e\" data-id=\"fccfe7e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2f14559 elementor-widget elementor-widget-image\" data-id=\"2f14559\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.4 - 13-04-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"800\" height=\"547\" src=\"https:\/\/tech.westerntradings.com\/wp-content\/uploads\/2022\/10\/DSC03163-AgroInPro-supervision-1024x700.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/tech.westerntradings.com\/wp-content\/uploads\/2022\/10\/DSC03163-AgroInPro-supervision-1024x700.png 1024w, https:\/\/tech.westerntradings.com\/wp-content\/uploads\/2022\/10\/DSC03163-AgroInPro-supervision-300x205.png 300w, https:\/\/tech.westerntradings.com\/wp-content\/uploads\/2022\/10\/DSC03163-AgroInPro-supervision-768x525.png 768w, https:\/\/tech.westerntradings.com\/wp-content\/uploads\/2022\/10\/DSC03163-AgroInPro-supervision-1536x1050.png 1536w, https:\/\/tech.westerntradings.com\/wp-content\/uploads\/2022\/10\/DSC03163-AgroInPro-supervision-2048x1400.png 2048w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-e637551 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e637551\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-0e1530c\" data-id=\"0e1530c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8df0d34 elementor-widget elementor-widget-image\" data-id=\"8df0d34\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"768\" height=\"1024\" src=\"https:\/\/tech.westerntradings.com\/wp-content\/uploads\/2022\/10\/e86882edcb870dd95496.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/tech.westerntradings.com\/wp-content\/uploads\/2022\/10\/e86882edcb870dd95496.jpg 768w, https:\/\/tech.westerntradings.com\/wp-content\/uploads\/2022\/10\/e86882edcb870dd95496-225x300.jpg 225w\" sizes=\"(max-width: 768px) 100vw, 768px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-fd7724c\" data-id=\"fd7724c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6f97e77 uael-heading-align-center elementor-widget elementor-widget-uael-advanced-heading\" data-id=\"6f97e77\" data-element_type=\"widget\" data-widget_type=\"uael-advanced-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class=\"uael-module-content uael-heading-wrapper\">\r\n\t\t\t\t\t\t\r\n\t\t\t<h2 class=\"uael-heading\">\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-heading-text elementor-inline-editing uael-size--default\" data-elementor-setting-key=\"heading_title\" data-elementor-inline-editing-toolbar=\"basic\">After-Sales Service<\/span>\r\n\t\t\t\t\t\t\t<\/h2>\r\n\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"uael-module-content uael-separator-parent\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uael-separator\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d47a63f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d47a63f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ffe1ee0\" data-id=\"ffe1ee0\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-de62172 elementor-widget elementor-widget-text-editor\" data-id=\"de62172\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><span style=\"text-align: justify;\">It is one of the most demanded services by customers. Western Technology has a 24h customer service during the campaign. If you have a problem, you detail it in writing and send all the necessary information to solve it and we will attend you within 24 hours to minimize your downtime.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-e90ae53 elementor-widget elementor-widget-spacer\" data-id=\"e90ae53\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.6.4 - 13-04-2022 *\/\n.e-container.e-container--row .elementor-spacer-inner{width:var(--spacer-size)}.e-container.e-container--column .elementor-spacer-inner,.elementor-column .elementor-spacer-inner{height:var(--spacer-size)}<\/style>\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9180f17 uael-heading-align-center elementor-widget elementor-widget-uael-advanced-heading\" data-id=\"9180f17\" data-element_type=\"widget\" data-widget_type=\"uael-advanced-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class=\"uael-module-content uael-heading-wrapper\">\r\n\t\t\t\t\t\t\r\n\t\t\t<h2 class=\"uael-heading\">\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-heading-text elementor-inline-editing uael-size--default\" data-elementor-setting-key=\"heading_title\" data-elementor-inline-editing-toolbar=\"basic\">Spare parts<\/span>\r\n\t\t\t\t\t\t\t<\/h2>\r\n\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"uael-module-content uael-separator-parent\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uael-separator\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-194e165 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"194e165\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-059559c\" data-id=\"059559c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa669fc elementor-widget elementor-widget-text-editor\" data-id=\"fa669fc\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p style=\"text-align: justify;\">In the quotations to our customers, we provide as an option a list of the components that may be most in need of replacement due to wear and tear or deterioration due to clogging, to have spare parts on site in case they are necessary during the campaign, when time always works against us.<\/p><p style=\"text-align: justify;\">We can also provide our customers with an optional quotation for the shipment of basic tools for the assembly of silos, dryers, etc&#8230; so that they can be sure that the assembly company has the appropriate material for their work.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b3dd9f2 elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b3dd9f2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8b06a22\" data-id=\"8b06a22\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-52f7cbd uael-heading-align-center elementor-widget elementor-widget-uael-advanced-heading\" data-id=\"52f7cbd\" data-element_type=\"widget\" data-widget_type=\"uael-advanced-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\r\n\t\t<div class=\"uael-module-content uael-heading-wrapper\">\r\n\t\t\t\t\t\t\r\n\t\t\t<h2 class=\"uael-heading\">\r\n\t\t\t\t\t\t\t\t\t\t<span class=\"uael-heading-text elementor-inline-editing uael-size--default\" data-elementor-setting-key=\"heading_title\" data-elementor-inline-editing-toolbar=\"basic\">Maintenance<\/span>\r\n\t\t\t\t\t\t\t<\/h2>\r\n\r\n\t\t\t\r\n\t\t\t\t\t\t<div class=\"uael-module-content uael-separator-parent\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"uael-separator\"><\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-d980340 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d980340\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-40a3599\" data-id=\"40a3599\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a769d4 elementor-widget elementor-widget-text-editor\" data-id=\"3a769d4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>We have a preventive or corrective maintenance service, at the end of the campaign and\/or at the beginning of the campaign, ensuring that failures are minimized during the working periods of the harvest season.<\/p><p>We follow the protocols of the manufacturers so that there is specific maintenance, we clean your installations so that they last longer, and we do not have problems due to germination, dirt, clogging, etc&#8230;<\/p><p>Hire your service and you will not have to worry about proper maintenance. It is fully customizable to our customers.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-127898d\" data-id=\"127898d\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-79f23aa elementor-widget elementor-widget-text-editor\" data-id=\"79f23aa\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong><u>Benefits of Service:<\/u><\/strong><\/p><ul><li>Regular replacement of wearing parts to ensure long lifetime and to avoid unnecessary production shutdown.<\/li><li>Optimization of equipment and plant performance.<\/li><li>Maximizing profit by minimizing downtime.<\/li><li>Reducing energy consumption and impact on the environment.<\/li><li>Education and training of staff members.<\/li><li>Consultation of skilled service engineers with in-depth hands-on experience.<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Service Customer service is fundamental in the relationship with our clients, that is why we work and focus our business on a very close client-supplier relationship in which our clients can feel comfortable and confident that they have chosen the best team to execute and keep their project running. After-Sales Service It is one [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":528,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service - Eng - WESTERNTRADINGS - TECHNOLOGY<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tech.westerntradings.com\/en\/services-eng\/customer-service-eng\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service - Eng - WESTERNTRADINGS - TECHNOLOGY\" \/>\n<meta property=\"og:description\" content=\"Customer Service Customer service is fundamental in the relationship with our clients, that is why we work and focus our business on a very close client-supplier relationship in which our clients can feel comfortable and confident that they have chosen the best team to execute and keep their project running. 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